Terms of sale: At East Brunswick Auto we strive to describe our parts accurately so customers can make informed buying decisions. We sell a diverse
line of auto parts that range in price as well as quality. All auto parts are guaranteed to arrive at the shipping address in the condition
as stated at the time of purchase. Our parts are guaranteed to function properly in accordance to age, mileage, and intended design,
unless otherwise noted in the item description. Some parts, as noted in their item description, are not meant for installation, but
rather for rebuilding purposes. This standard limited warranty expires 30 days from the date of purchase. The buyer agrees that all
warranties are void if the part has been improperly installed or the vehicle after installation is not maintained in accordance to the
manufacturer’s recommendations. All warranties are void if the vehicle after installation is abused, vandalized, involved in an accident,
or used for racing or off road purposes. All Warranty information is available on the Warranty page of our web site, and available for
printout. Some of our parts are simply sold as is where is with no warranty at all. Please refer to the warranty information page which
pertains to the exact part you purchased.
Extended Warranty: The Gold and Platinum warranties are extended warranties which must be purchased during checkout. Only one extended warranty
may be purchased per item.
Gold Warranty: The Gold Warranty begins after the standard warranty expires and is good until 90 Days past the date of purchase. This extended
warranty is not refundable.
Platinum Warranty: The Platinum Warranty begins after the standard warranty expires and is good until 6 Months past the date of purchase. This
extended warranty is not refundable.
Installation Requirement: Most parts for today’s vehicles require special tools, knowledge, and diagnostics equipment. Almost all used auto parts sold today
need to be programmed to the vehicle in order to work properly. In some cases these parts can only be re programmed at the dealer.
The buyer agrees to ensure the installer is willing to install used parts and has the means necessary to install the part properly.
Engines, transmissions, carriers, rear axle assemblies, front axle assemblies, radiators, and power steering pumps are drained in
accordance to federal, state, and local laws. The buyer understands that all parts as applicable need to be filled to the proper levels of
new oil, transmission fluid, gear lube, anti-freeze, and or other fluids in accordance to the manufacturer’s specifications. Failure to
follow proper installation procedures voids all warranties. No parts will be accepted for exchange or refund without proof of being
Condition: Few body parts come ready to be bolted to the vehicle and generally require cleaning, painting, and refinishing. For body parts the
condition refers to how many units of damage the item has. 1 unit of damage is approximately 6 square inches, which is the size of a
common credit card (3” x 2”). A unit of damage does not indicate the amount of repair time. An average ding is less than ½ of a
credit card. For example, if a door has 2 dings, the condition is normally rounded up to 1 unit of damage. If a wheel has 3 edge scuffs
each 3” by 1”, then the condition is 1.5 units. Sometimes body parts, especially wheels may have additional units of damage included
in its condition based on subjective characteristics such as brake dust, fade, or clear peeling. The condition for mechanical parts refers
to the mileage. The two types of mileage codes are actual and estimated. The most common method of determining mileage is simply
observing what is indicated on the speedometer. If the speedometer does not function or is missing, the mileage is retrieved from the
bill of sale, salvage certificate, or last serviced paperwork. Estimates are generally the number of years the vehicle has been on the
road multiplied by 12,000 miles. For example, a vehicle 5 years old would be estimated at 60,000 miles. Estimates are necessary
when the speedometer does not function and the insurance company did not indicate the mileage on the salvage certificate. The
mileage will end with three zeros when estimated. Sometimes the mileage is initially estimated, but is changed afterwards after the
actual mileage is discovered.
Information Submission: The buyer agrees that all information submitted on our website shall be complete and accurate, and shall not submit anything that is
misleading or fraudulent. In particular, the vehicle identification number submitted must correspond to the vehicle being repaired or
improved. The buyer understands that submitting any incorrect information may cause the wrong part to be sent and as a result,
additional handling fees above and beyond the standard restocking and shipping costs may be charged. The buyer has read all
interchange options and understands all abbreviations that are applicable. In addition, the buyer has completely read the part
definition and item description.
Order Cancellations: The buyer agrees to pay a 15% handling fee on all cancellations. Cancellations received after the part has departed will result in an
additional 15% restocking fee and all shipping costs.
Returns: All returns must be accompanied by a return authorization number and a copy of the invoice. A return authorizaion number (RAN) can
only be provide by your sales representative. Parts not bearing the official East Brunswick Auto marking will not be accepted as a valid
return. The buyer agrees to return the item within 7 days upon receiving a return authorization number. Regardless of the item’s
condition, the buyer agrees to return all items in the condition they were received and to sustain all costs in doing so. All returns are
subject to a 20% handling and re-stocking fee. Shipping charges are not refundable. The buyer agrees that no monies are refunded
until a valid return has been received and verified.
Damage Claim Submission: The buyer agrees to make all visible damage claims in writing to the delivery person at the point of delivery. If United Parcel Service
(UPS), or FedEx, delivers the part without a signature, the buyer agrees to inform UPS or FedEx of any damage within 24 hours of
delivery time. Most items are insured against shipping damage, so it is necessary for the buyer to make damage claims immediately
and to keep all original packaging. Damage claims which match the item’s description will be denied. All claims and issues should be
submitted online in order to establish a proof of submission. After submitting your claim online, please call with your order number so
you can be directed to your sales representative for further instructions.
Waiver: East Brunswick Auto is not liable and the buyer waives all claims for consequential damages which result from the sale of the parts
received including, but not limited to, labor charges to install or remove the parts, loss of income, wages or salary, or car rental
charges. It is the buyer’s responsibility to ensure that all parts from East Brunswick Auto are installed properly, safely, and legally.
General 30 Day Limited Part Only and Extended Warranties
Warranties Are Not Transferrable To validate you must present original invoice, Copies are
not acceptable. You must read and accept the terms of sale pages
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